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Privacy Policy

Last Updated: 17th of December, 2024

Liquify Digital Limited (“Liquify,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information of our users and stakeholders. This Privacy Policy explains how we collect, use, store, and share your information, and outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

Liquify Digital Limited is the data controller for the personal data collected via our platform. If you have any questions about how we handle your data, you may contact us:

Liquify Digital Limited
Email: inquiries@liquify.digital
Address: 71-91 Aldwych, London WC2B 4HN

2. Information We Collect

We may collect the following categories of information to provide our services:

  • Personal Information: Name, email address, phone number, identification documents (for KYC purposes), and other contact details.
  • Business Information: Company name, financial documents, trade records, and related details.
  • Technical Information: IP addresses, browser type, operating system, device information, and cookies.
  • Transactional Data: Details of your transactions facilitated through Liquify’s platform.
3. Legal Basis for Processing Data

Under GDPR, we process your data based on the following lawful grounds:

  • Performance of Contract: To provide financing services, facilitate transactions, or fulfill agreements.
  • Legal Obligation: To comply with applicable laws, regulations, and verification requirements (e.g., KYC and AML).
  • Legitimate Interests: To improve our services, monitor platform usage, and prevent fraud.
  • Consent: Where required, we will obtain your explicit consent before processing your data.
4. How We Use Your Information

We use your personal and business information to:

  1. Facilitate invoice financing and investment opportunities.
  2. Conduct identity verification, KYC checks, and regulatory compliance.
  3. Communicate with you regarding updates, inquiries, and notifications.
  4. Monitor and analyze usage trends to improve our services.
  5. Protect the platform’s security, prevent fraud, and enforce policies.
5. Sharing Your Information

We may share your data in the following scenarios:

  1. With Financiers and Exporters: To facilitate transactions and financing services.
  2. With Service Providers: Third-party vendors for verification, payment processing, cloud hosting, and IT support.
  3. For Legal Compliance: To comply with laws, regulations, or government requests.
  4. In Business Transfers: In case of mergers, acquisitions, or sale of assets.

We ensure all third-party partners adhere to strict data protection agreements.

6. International Data Transfers

Your data may be transferred to and processed outside the European Economic Area (EEA). In such cases, we ensure:

  • The recipient country has adequate data protection laws, or
  • Appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.
7. Your Rights Under GDPR

You have the right to access, correct, or delete your personal information.

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data (“Right to be Forgotten”).
  • Right to Restrict Processing: Limit the processing of your personal data.
  • Right to Data Portability: Receive a copy of your data in a structured format.
  • Right to Object: Object to data processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time for processing activities based on consent.

To exercise any of these rights, please contact us at inquiries@liquify.digital.

8. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal and regulatory obligations.

Once no longer needed, your data will be securely deleted or anonymized

9. Cookies and Tracking Technologies

Liquify uses cookies and similar tracking technologies to enhance user experience. You may manage or disable cookies through your browser settings. Please review our Cookie Policy for more details

10. Security Measures

We implement robust technical and organizational measures to safeguard your data, including:

  • Encryption of sensitive information.
  • Access controls and multi-factor authentication.
  • Regular audits and security reviews.

However, no system is completely secure, and we cannot guarantee absolute data security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or our platform. Please review this policy periodically for updates

12. Contact Us

For any questions, concerns, or data-related inquiries, contact:

Liquify Digital Limited
Email: inquiries@liquify.digital
Address: 71-91 Aldwych, London WC2B 4HN

If you believe we are not handling your data lawfully, you also have the right to lodge a complaint with your local Data Protection Authority (DPA).